As I leave the Website and Communications team after a decade’s work, here’s my final plea to you all to keep real human beings at the centre of digital publishing.

Card voting based on colours, text and shapes are an accessible way to do quick polling in small groups. There can be a myth that if you work in digital, everything must be digital. Get the latest app or high-tech solution for your problems. And don’t get me wrong, there are loads of people at […]

We’ve been providing content training since 2006, and it’s not just for EdWeb anymore.

Much of your web content should be made up of lists, carefully constructed to be as readable as possible.

University style is an important part of our branding. Our two minute video from the Effective Digital Content course explains what’s important and what you need to know.

Frequently Asked Questions (FAQ) pages in web content are fine when they’re really frequent, and they just represent an alternative route to key information.

Over the Festival of Creative Learning, I ran a workshop to teach Writing for the Web to students and had them demonstrate their newfound skills through a collaborative writing exercise.

We’ve launched a new version of the Effective Digital Content, using stand-alone in-house videos, up-to-date with the latest legislation and research.

I recently ran a one-day workshop for IS web editors focused on teaching them how to iteratively improve their digital content so users are able to self-serve on their site. The event was a great success, with attendees leaving with an appreciation for what it takes to create user-focused content.

We’re hosting a one-day workshop for IS web editors to learn how to iteratively improve your webpages as a means to promote self-service and reduce support calls. Book a place to attend the event on 29 March.