In the UX service, we rely on a number of tools to support our day-to-day work. In this new series of posts, I will be showcasing some of these tools for the benefit of the wider user-focused community at the University of Edinburgh. In this first installment, I will be talking about the Post-it Plus […]

The next iteration of our monthly Learn usability testing showcase is taking place at the James Clerk Maxwell Building on Thursday 25 April.

The Website and Communications team has recently been heavily involved in a pilot project to improve the journey of prospective online learning students, from investigation to offer.

We run a lot of workshops and facilitate a lot of design thinking activities. Sometimes we struggle for meeting rooms when running something at short notice but actually, I enjoy working in impromptu and open spaces. Here’s why…

It’s just over a year since we trialled our first user experience training package. We’ve run the sessions 4 times now, receiving excellent feedback from attendees and refining the provision each time to better meet staff needs.

The open, democratic and quick way to set an agenda known as Lean Coffee, has been working really well for us at our monthly UX meet ups. In the post I run through how it works, why we like it and why you should try it too.

The University Website team had the honour to be invited to the inaugural Thunder Day event, organised by the Hubert Burda publishing company in Hamburg, Germany. The main theme of the day was how open collaboration can help when delivering digital content through the web.

I’ve just delivered 3 days’ training in user experience (UX) research and design techniques to staff working in IT Services at the University of Essex. (Forgive the title pun, I couldn’t resist). In this post I’ll cover what the training entailed and how trainees rated it.

A number of staff from around the University have just been to the Drupal conference DrupalCon. I had the great experience of giving a presentation about collaborative development with Tim Gray from the IS Applications division. Shortly after our return from the conference we were able to continue the collaboration theme with our 4th EdWeb […]

Just before leaving for my summer holidays, I had the great chance to travel to Canterbury and the University of Kent, where the annual Institutional Web Managers Workshop (IWMW for short) was hosted. This was the 21st year for the conference, which underlined the success of this long-standing networking and collaboration opportunity.