Tag: AI
Agentic AI is a new area of Drupal development. Like all software developments, it can be made more useful and usable through UX research. Working with Drupal AI expert Jamie Abrahams, I conducted research with University staff to learn about the UX of AI Assistants so I could contribute to making them even better.
Following a successful pilot test, I conducted more UX research of Drupal AI Assistants with University staff. I learned what staff thought and expected from the Assistants and how they interacted with them. Working iteratively, I was able to feed back what I learned between testing rounds to drive continued user-centred improvements.
AI Assistants are an exciting new Drupal development, intended to support and empower content creators and site editors to achieve their tasks. Having designed a UX research approach to test Drupal AI Assistants with University staff, I conducted a pilot test to try out the set-up: planned scenario, tasks and identified UX success indicators.
In September 2024 Drupal unveiled AI Assistants as part of its new Drupal CMS product. Recognising the potential of this new feature to help and support University staff with web-related tasks, I collaborated with Jamie Abrahams, Drupal AI expert to learn how the Assistants worked and to design a UX research approach to test them.
In March 2024, the annual UCISA leadership conference came to Edinburgh. I pitched a talk about UX and change management which was accepted, giving me the opportunity to attend the three-day event.
Space designed to inform how you can use our internal AI to enhance your work experience. For quite some time, LTW’s own AI Knowledge Hub has been available in the Generative AI Resource and Information Hub for LTW on SharePoint. It is aimed at providing general information on available AI tools and the associated ethical […]
Increase your AI preparedness – new internal resource to learn about AI and how it can aid our work.
Space designed to increase your AI preparedness I joined LTW this summer as a ChatGPT and OpenAI intern. I teamed up with Wietske and set out on intense three months journey to create a report aimed at establishing what part of AI is hype and what part can actually be useful for all of us […]
