We’ve just come back from UX Scotland, the annual conference hosted in Edinburgh that attracts user experience and service design professionals from around the world. This year there was a good turnout from the higher education sector, not least from our university. In this post a few of us who were there share our thoughts…
The Notifications Service team have been running a pilot rollout over the summer with Employ.ed interns to deliver task-based communications. Notifications are initially delivered to each recipient’s MyEd page upon login. A beta rollout with interested services will follow. Work is also ongoing to understand whether SMS and email channels are useful for specific communications. The […]
Last week I attended ContentEd – a two-day conference dedicated to content strategy in higher education. In this post, I recap the highlights and lessons learned from this inspiring and educating conference.
If you’re familiar with higher education, you’ll know that it’s a broad and varied sector. This is no more true than in a university as large, old and research-focused as Edinburgh. And supporting our university by working in user research and experience design in Information Services right now is a challenging and interesting prospect.
We run a lot of workshops and facilitate a lot of design thinking activities. Sometimes we struggle for meeting rooms when running something at short notice but actually, I enjoy working in impromptu and open spaces. Here’s why…
At this month’s Web Publishers’ Community session talks covered user experience; GDPR compliance in EdWeb; how to check if a Google Analytics implementation is working; and how the EdWeb cookie consent banner works.
Last week I attended the first Service Design Network meet up to take place in Scotland. Organised by some of the team at Nile, around 80 like minded people came together to hear talks from three great speakers.
On May 24 we will apply our GDPR compliance features, plus minor module security updates to EdWeb. These will allow us, and you, to meet new data protection requirements.
The brave new world of European data protection laws mean that web analytics will not be a ‘GDPR-free’ zone. So I thought I’d note here what I expect to change (and remain the same) after 25 May.
Last week I presented an update to the Digital Transformation Board on what the User Experience (UX) Service has achieved so far and what lies ahead for the coming year.
