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Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

The UX Team are involved with a new project that will optimise Learn Ultra for assessment and feedback.  

As part of the ongoing EdWeb migration, the User Experience (UX) team have been working alongside developers to identify any usability issues with migrated functionality before release. These issues can then be prioritised and addressed in future updates. 

A screenshot showing sample notifications for new students in MyEd

Over the last few months, we’ve been working on a project where a group of new students received additional information in MyEd, to help new students complete key tasks and to try and ease their transition into university life. The project was run by the Induction and Pre-arrivals team (PAI), with input from the Communications […]

In March 2024, the annual UCISA leadership conference came to Edinburgh. I pitched a talk about UX and change management which was accepted, giving me the opportunity to attend the three-day event.

The UX service recently helped the New Students team run their own usability test on an updated version of their website.

At the University of Edinburgh, MyEd is a crucial tool central to the lives of both students and staff. From personal and professional experiences, I’ve observed how integral MyEd is to daily activities. Throughout the academic year I worked on the usability of the student MyEd portal to try and integrate and understand the student […]

What is the Notifications Service? The Notifications Service is a solution which delivers personalised notifications and emergency notifications. As explained in our recent blog post, we have been rewriting the Notifications Backbone primarily to ensure that it is safe and secure, however we have used this as an opportunity to introduce some improvements both for […]

Exploring sustainable UX design to reduce the University of Edinburgh’s digital carbon footprint – insights from my first month as a Green Digital Design Intern

About me My name is Nenna Nwawudu and I’m a 5th year MMath Mathematics student at the University of Edinburgh. I recently wrapped up my second semester working in the Portal Services team as a User Research Intern; it has been an amazing journey so far. I’ve had the exciting opportunity to work with and […]

This month we hosted the second of our new Content Improvement Monthly meet-ups at Argyle House – it was great to see everyone who attended and really interesting to hear about different experiences of managing long content pages.                   For those who haven’t heard about Content Improvement […]

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