This month’s WPC session focused on remote user testing in EdWeb, our search procurement project and using the Handlebars JS Framework. Web Publishers’ Community January 2017 presentation slides

Pair writing is a speedy way to craft content — it teams up content and subject experts to write together in a 1-2 hour session. We’ve started using this process with colleagues to improve and create University web pages.

At a recent Website Support Clinic, I worked with a web publisher who wanted to make changes that affected areas of the site she didn’t manage. In these cases, while we’re happy to go through how to make changes at support clinics, we ask editors to work with their lead publishers.

We are nearing the end of 2016. This provides us with a great opportunity to review our actions, highlight our achievements, learn from our experiences and set our goals for more success in 2017. These are just a few (but definitely the most significant) areas we worked to develop and improve this year.

The University will shortly start a procurement exercise on the University central search engine. In preparation, I recently conducted search analytics research to attempt to better understand the way our users engage with search.

Join us for another open invite usability testing review workshop, which is showcasing our work with IS Helpline to enhance the online student experience. You’ll see how we’ve improved the website support experience based on our last round of testing, and learn how to run the process for yourself.

As of 21 November, the Website Programme offices will be located in our new home in Argyle House. This presents both a challenge and an opportunity for our support and training services.

At a recent Website Support Clinic, I worked with a web publisher to create dashboards in Google Analytics. Dashboards are a customisable collection of widgets where you can view a snapshot of different metrics. The web publisher was interested in viewing pageviews and unique pageviews for ECA courses in the Degree Finder. Since the URLs […]

I’ve developed a new training package combining in-person and online materials for the University that pulls together important user experience and collaboration techniques. In this post I’ll cover what’s coming and why, and how you can begin ‘design thinking’ through online provision at Lynda.com.

When performing Quality Assurance checks on new EdWeb sites, I frequently encounter the same issues that need correcting. If you have a site set to go through QA, this post lists common problem areas to avoid.