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Website and Communications Blog

Website and Communications Blog

  1. Website and Communications Blog
  2. AI

Category: AI

Iterated testing for rapid, rich learning: Researching the UX of Drupal AI Assistants

Following a successful pilot test, I conducted more UX research of Drupal AI Assistants with University staff. I learned what staff thought and expected from the Assistants and how they interacted with them. Working iteratively, I was able to feed back what I learned between testing rounds to drive continued user-centred improvements.

23rd December 2024 0

How do you learn about the UX of AI? – designing tests for Drupal AI Assistants

In September 2024 Drupal unveiled AI Assistants as part of its new Drupal CMS product. Recognising the potential of this new feature to help and support University staff with web-related tasks, I collaborated with Jamie Abrahams, Drupal AI expert to learn how the Assistants worked and to design a UX research approach to test them. 

23rd December 2024 0

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