After Stratos’s blog post last week, I revisited Joshua Mitchell’s experiment asking an AI to simulate what using a screen reader actually feels like, not to replace proper testing, but to generate a transcript of the experience that could be shared with stakeholders who had never encountered one. The results were striking: skip links that […]

There is an expression that is used more and more when referencing use of AI, and makes me uncomfortable: “Keeping the human in the loop”. I, instead, believe we need to ensure that we “Keep the human in the middle”. What is more relevant with this then, other than reflecting on the impact, negative but […]

On the last weekend of February, I made the trip to Salford for DrupalCamp England 2026. It is only its second year, but already an event I have found myself looking forward to returning to. I came away with a notebook full of ideas, some genuine food for thought about the direction of AI, and […]

Six months ago I joined the Web Development team at the University of Edinburgh. I know Drupal well, but I also know it’s like a huge bag of Lego bricks, its power lies in how those bricks have been assembled, and every codebase assembles them differently. Testament to those who came before me, EdWeb 2 […]

Back in November (yes, I know — this post is fashionably late), I attended Drupal Camp Scotland on 7th November 2025. It was a full day of interesting, insightful and genuinely useful talks. From the moment I arrived, greeted by friendly faces over morning coffee – there was a strong sense of community.  As my […]

Continuing our UX research on AI features, we worked with the EdHelp team to design and run user tests to learn how students respond to their ELM-enhanced online enquiry service, AskEdHelp. This post documents our methods, findings and recommendations. 

I enjoyed taking part in the Digital Leaders Summit for 2025, organised by Boye & Co and hosted at the University of Cambridge. We achieved a lot in a single day – sharing work and ideas and discussing trends and challenges in digital leadership across multiple sectors.

On 30 October, I was delighted to attend Scottish Web Folk at the University of Dundee. This was the second time I’d attended this particular conference – you can read about my previous experience here: Scottish Web Folk 2024: A portal practitioner’s perspective Generative AI was a major theme from both suppliers and institutions There […]

In January, the UX team spent a day ideating on how to apply Drupal AI to University web content management and built a prototype including an AI-powered search feature. But would students find it useful and usable? Preliminary UX research revealed useful insights.

Throughout my internship, I’ve had the chance to meet many different publishers from across the University and through all kinds of interactions – whether in user interviews, unconferences, user testing, or just in daily life. It’s been incredibly insightful for me to learn how publishers work, the processes they follow, and the pain points they […]