We now have two members of staff who are specialists in user experience design and strategy working on the Digital Transformation Initiative-funded UX Services projects.

We’re creating an online version of our popular Writing for the Web course, and are looking for volunteers to help test it, and name it.

At a recent Website Support Clinic, I worked with a web publisher on a site that repeated the site title in navigation text and URLs. To help readers scanning information on your site, avoid repetition and place trigger words at the left.

A colleague recently asked me for some quick tips on creating effective instructional videos for a new piece of software they are creating. I’ve gathered my thoughts together, and hope they will be of wider use.

This month’s WPC session focused on remote user testing in EdWeb, our search procurement project and using the Handlebars JS Framework. Web Publishers’ Community January 2017 presentation slides