I had the honour of presenting a keynote at this year’s ContentEd Conference, held in Liverpool. This blog contains a transcript of pretty much what I said, plus links to many of the resources I mentioned.

Join us on Wednesday 16 October 14.00-16.30 to watch school editors using the new degree programme editorial interface.

We tested a new approach to webpage content layout on University webpages with prospective students, comparing it to the existing style. While we didn’t see significant improvements in effectiveness and efficiency of user performance in the tasks set, all participants strongly preferred the new proposed design when questioned at the end of the usability test. […]

The annual web content-themed conference for higher education professionals is happening in Manchester this year, from 16 to 17 October. Lauren and I are contributing sessions, and the team are looking forward to a couple of days of learning and networking with colleagues across the sector.

Usability testing is a core activity in our team that all content designers are expected to help with. I only started a year ago, but I’ve already been involved in four rounds of pop-up testing, and each time I’ve learned a bit more and grown more confident with the technique. I want to share a […]