UX Service showcase July 2019 – videos and slides
We had a full house at our latest User Experience Service showcase on 23 July, with a focus on research and design conducted for business critical services: EASE authentication, Card Services, EdWeb and Learn. In this post I’ll share videos of the lightning talks and provide an overview of the session.
Colleagues braved the summer heat to attend our most recent showcase event and learn about how we’ve helped a wide range of projects get closer to their target audiences. We started with a series of lightning talks covering:
- UX Service update and introductions
- Card services and the future of student identity
- EdWeb/Future Web Services
- Building a design system: embedding Digital Experience Standards in EdGEL
The lightning talks
UX Service update and introductions – Neil Allison
UX Service Manager Neil Allison introduced the showcase, providing a summary of what the pilot service has achieved, and plans for ongoing provision.
EASE – Andrew Ferguson
Associate UX Researcher/Designer Andrew Ferguson explained how the University’s single sign in service, EASE, has been undergoing a technical upgrade over the course of the summer and how we’ve been helping ensure things are as usable as possible.
Card services and the future of student identity – Nicola Dobiecka
Senior User Researcher Nicola Dobiecka presented on an investigation we undertook as part of Card Services’ innovation project to look at potential future states of student identity and use of mobile devices.
EdWeb/Future Web Services – Priscilla Chueng-Nainby
Our corporate CMS, EdWeb, will be evolving over the next two years as it transitions to a new version of its technical platform, Drupal. Priscilla Chueng-Nainby gave on update on how we have been researching within the web publishing community and beyond to uncover what a future web service might look like.
Learn – Duncan Stephen
Editorial Development Officer Duncan Stephen talked about how our work with the Learn Foundations project has continued throughout 2018/19. In our last showcase he talked about research with students. This time he summarised our research with teaching staff and learning technologists, and talked about the impact of regular rounds of usability testing.
Building a design system: embedding Digital Experience Standards in EdGEL – Nicola Dobiecka
Nicola wrapped up the lightning talks by explaining how we’ve been piloting an assessment process to help projects and services become more user-centred. This prototype service is being integrated with the latest evolution of EdGEL’s code and interface patterns, along with support and guidance for content designers.
Following the lightning talks colleagues had time to network over refreshments and talk directly with the speakers.
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Get in touch
If you’d like to find out more about the presentations or bring the UX Service on board to help you better understand your users, get in touch.