Students took part in a card sorting activity as part of Learn Foundations research. This helped us understand where they looked to find information in Learn to support their learning in the hybrid context. 

Staff and students completed a top tasks survey as part of the Learn Foundations research. This helped us understand what is most important to them when they use Learn for teaching and learning in the hybrid context. 

Phase Three of Learn Foundations has carried out important research to investigate how Learn is supporting the needs of staff and students as they continue to teach and learn in the hybrid context, brought about by the Covid-19 pandemic.

The UX team have recently been helping to ensure an upgraded EASE offers an improved user experience. In this post I tell the story of how we redesigned the interface – focusing heavily on microcopy – and the outcomes of doing so.

We’ve recently been working on developing the User Experience Design Standards and self-assessment materials. To do this I’ve been conducting reviews of the work the UX service has done with people in different parts of the organisation. This has helped us better understand how colleagues in a range of roles perceive the design process and […]

I have been conducting rounds of usability testing to guide the redesign of EASE, the University’s online sign-in system. These tests needed to be completed quickly with no time or budget for recruitment. The following is an outline of what I did, and what I learned.

Collaborative sketching workshops are a quick and effective way to get design decisions moving forward as a team. In this post I go through the benefits, provide the materials needed and give a step-by-step guide so that you can run your own session.

On Thursday 6 June, Neil Allison will present a preview of the talk he will be giving at UX Scotland later in June. Find out how to get your team and user community involved in prioritising usability issues in your service or website. As ever, the talk is followed by a Lean Coffee-style discussion group.

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

I was really pleased to have the opportunity to attend SDinGOV once again, and have pulled together a few thoughts and resources from the sessions that stood out the most for me.