Tag: stakeholder interviews
In October, I went to Liverpool to attend ContentEd, a conference for content professionals in the higher education sector. This post is about a couple of talks that stood out for me.
Over the past few months we have been working with University Human Resources Services (UHRS) to help them develop a digital strategy. To gain a greater understanding of the needs of those devolved HR staff, we went out to interview some of them.
We were recently involved in a project to support ESPA (Ecosystem Services for Poverty Alleviation) in creating proto-personas to inform the redevelopment of their website.