Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

Website and Communications Blog

Website and Communications Blog

  1. Website and Communications Blog
  2. Tag: empathy maps

Tag: empathy maps

Crying over spilt milk: An empathy map example

Buying milk ought to be a simple task. But this example empathy map shows how you can use the technique to tease out an unexpected amount of detail about a user experience.

6th April 2018 1

css.php

Report this page

To report inappropriate content on this page, please use the form below. Upon receiving your report, we will be in touch as per the Take Down Policy of the service.

Please note that personal data collected through this form is used and stored for the purposes of processing this report and communication with you.

If you are unable to report a concern about content via this form please contact the Service Owner.

Please enter an email address you wish to be contacted on. Please describe the unacceptable content in sufficient detail to allow us to locate it, and why you consider it to be unacceptable.
By submitting this report, you accept that it is accurate and that fraudulent or nuisance complaints may result in action by the University.

  Cancel