Last month I delivered a webinar designed to distil the benefits of the Notifications Service into five key points, suitably named 5 Things to Know About Notifications. I’m glad to say that this session sparked a number of interesting conversations about use cases which our team are currently exploring – we hope that one or […]
As part of the Role of Profiles project, the UX team learned from the work of Safa Alsalman, who investigated using AI to produce biographical content for academic staff while working for Edinburgh Innovations.
About me I am Christina (Xinyi) Xu, currently a final-year student majoring in Sociology and Social Anthropology. I joined the portal services team from September 2024 as a user research intern. My main responsibility is to investigate staff’s and students’ experiences using MyEd Portal – a key web portal where many staff and students would […]
The 15th of March marks Digital Clean-up Day, a day dedicated to raising awareness about digital pollution and an opportunity to audit all data, both personal and work-related.
As a user researcher at the University, I plan and conduct research activities to help colleagues improve the content in their websites and services. Recently, I have been learning how to use Google Analytics 4 (GA4) to see what information it can provide about University websites and content.
I joined the annual Boye & Co end-of-winter meeting to share and discuss issues and trends in digital leadership and content management with other professionals from digital industries. I shared our work experimenting with AI in Drupal and learned about opportunities and challenges in the digital sector.
The User Experience Service have been working with the Careers Service to improve their web content. In January, we ran a workshop to help the Careers Service to think through the foundations of their content strategy.
I used ELM (Edinburgh (access to) Language Models) to test content to see if it followed the University of Edinburgh’s style guide. It returned mixed results and I’ve highlighted my key findings below.
The Web Governance Admin internship is in its 7th year, having the core responsibility of managing the University’s Website Registry, which contains more than 1,500 website records. This is managed in an externally provided too, Little Forrest, with the post-holder working closer with the supplier’s team and having a direct feedback route to improve and […]
The UX Service has helped more colleagues to conduct usability tests on their website and prioritise web content improvements.
