What is ContentEd? Every year, the content strategy consultancy Pickle Jar Communications organise ContentEd, a conference that brings together people who work with web content in the Higher Education sector. Delegates tend to be based in the UK, and from what I can tell, mostly work in areas like Marketing, User Experience and Content Operations. […]

The Survey of Scottish Witchcraft website is a fascinating resource for anyone who wants to learn about the history of witch trials in Scotland. But how usable is it?

We used prototypes based on two different EdWeb sites to test the usability of a navigation scheme comprising a top menu combined with a left-hand menu.

The latest phase of developing the navigation scheme for EdWeb2 involved testing a menu system comprising a top-level menu and a left-hand menu.

At the end of June, the UX and Content team had an opportunity to test out some ideas during the Undergraduate Open Day. Armed with ipads and sunscreen, we took to the streets of Bristo Square to enlist some willing volunteers…

Earlier this year, we worked with the Information Security team to improve their help pages for the rollout of Multifactor Authentication (MFA) across the University. These help pages are important, because potentially thousands of staff will be using them as they enable MFA on their University Office365 accounts.

With my co-chair Joseph Talbot from the University of Oxford, I chaired a UCISA UX Group panel discussion earlier this year to learn how key decision makers in UK universities perceive UX and make it happen in their institutions.

In September 2021, I blogged about defining a user-centred design process, adopted at the start of the project to build the platform to succeed EdWeb. As work continues towards resuming migrations to the new platform, it was timely to reflect on the process and consider how it has changed.

As we continue to shape the navigation scheme of the Web Publishing Platform, we wanted to learn about the holistic experience of megamenus from the perspective of editors, developers and end-users. We conducted usability tests using the Stanford Graduate School of Business website and collaborated with the team behind it to understand how a megamenu […]

With the addition of two new team members to the UX team, we have taken the opportunity to review our priorities and redefine our ways of working to deliver the UX service.