The LOUISA project has recently conducted a second round of user research with students to identify problem areas in the in-course assessment and feedback process.

The LOUISA team engaged with more students to validate earlier findings and ensure representation from a wider range of student groups

We’ve been developing a new version of the Effective Digital Content online course. This post provides information about how to access the new course and what it covers.

Prospective postgraduate research students are an important audience for many academic profile pages. In this post, I look at some practical steps that academic staff can take to make their profiles more useful to this audience.

Content Improvement Club is our regular meetup for web publishers. This month, we focused on staff profiles: how to make them more useful, engaging, and accurate. We looked at what makes a good profile, shared practical tips, and reflected on our own pages. The advice here applies whether your profile sits within EdWeb 2 or […]

Hearing from 40 academic and professional services staff across various Schools and business units revealed why some groups of staff underused profiles compared to others and provided insights into the relative needs and preferences of different groups of staff.

Thousands of staff have a profile on the University website, yet many more don’t. Through interviews with staff, the Role of Profiles project sought to find out why, and to establish needs and requirements for profiles. This blog post documents reasons and use cases staff shared for having a University web profile.

Content in University staff profiles plays a dual role in highlighting the achievements and important work of University employees and showcasing the institution as a centre of excellence. A profiles project sought to learn what staff needed from their online profiles. This post collates insights into profile content requirements, based on what staff shared in […]

Research for the Role of Profiles project found that many University staff profiles were out-of-date. Interviewing staff about their current processes for creating, updating and deleting profiles identified the work required to keep profiles current, and surfaced areas of good practice as well as opportunities for improvement.

Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements.