At this month’s Web Publishers Community session we had a busy line-up. Duncan MacGruer gave us an update on the EdWeb project and introduced us to the EdWeb Migration Handbook, which is now available on the support wiki. Neil Allison explained the idea of applying ‘Agile’ principles to usability testing. In the more technical second […]

Yesterday at the Web Publishers Community, I gave a presentation in which I ran through how we manage to squeeze usability testing of the new CMS into each 3 week development burst. It was a preview of an event I’m running later in December which is now open for booking.

Sitting on the bus the other day, I picked up a copy of the free newspaper – the Metro. The outermost pages were an advert for the electrical retailer, Currys. It was a really nice ad that was essentially selling the user experience of technology. I took it back to the office to share with […]

This month’s Web Publishing Community session included updates on the implementation of Google’s Universal Analytics, improvements to the University website search and progress update on the EdWeb CMS. For me however, it was the case study on Optimal Workshop’s online tools, highlighting two online products that can help web editors to structure and label their […]

I ran our usability testing training course again yesterday, with another 20 members of staff leaving having seen their website or application in a totally new light. In this post, I want to consider what happens after usability testing. You’ve identified some problems; how do you see your fixes through?

I gave a presentation at the IWMW conference last month. This is the annual event for web managers in higher education. The slides and a transcript are now available.

I’ve been a long time subscriber to the remote usability testing tool UserTesting.com. They’ve recently introduced a free taster service – “Peek” – which I recommend you try out.

Over the past few months we’ve been running new training sessions on how to prototype and how to use personas to improve the user focus of developments. Pilot sessions have been well attended and positively reviewed.

Last month Bruce and I attended the UX Scotland conference, held at the Dynamic Earth Centre here in Edinburgh. (UX is shorthand for ‘user experience’). In this post, I’m sharing a few thoughts about what I got from attending, resources you can check out for yourself and we also have a contribution from Bob Carr […]

At last month’s Web Publishers Community session, I went through how and why the design and navigation of the University website was changing. The slides from the session are available as ever, but I thought it would be good to write a blog post to cover the main points for those that couldn’t make the […]