Category: User Experience & usability
Reports and narrative about research and development around usability and accessibility, including our own work as well as others’
With 9 projects, 43 participants and 11 hours of video footage, it has been a hectic 10 weeks working as Usability Testing Assistant for the pilot service. I’ve had a great time and look forward to more when we continue our work from September.
Over the past couple of months Vanessa and I have been supporting the development of a new web app for students. The Web, Graphics & Interaction Team invited us to get involved and help them make their new service as quick and user-friendly to use as possible. The collaboration has been a great success.
The recently launched Media Hopper service for University staff and students provides an excellent (and free) means to record usability testing sessions. We recommend you try it as a means to easily share your findings with colleagues and stakeholders.
Our final Usability Testing Service showcase session of the summer (30 June) focused on the prospective postgraduate experience using the Degree Finder and associated websites.
Last month I had the honour of giving the opening plenary presentation at IWMW 2016, the UK Higher Education web professionals’ conference, in Liverpool. My topic was Lean UX, or as i expressed it, why requirements are hypotheses. Video and slides are now available.
We contributed two workshops to this year’s IWMW conference, sharing our knowledge and experience with web managers from universities across the UK.
I joined the team as Usability Testing Service Assistant in late May and have had a busy first month getting to grips with the equipment we use, helping run promotional events and supporting a range of projects.
In our latest showcase of the Usability Testing Service (held 15 June), we worked with our frontline IT support colleagues to learn where their website self help pages could be better.
We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session. Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the […]
Vanessa Zervogianni has joined us as a Usability Testing Service Assistant, enabling the pilot service to support more schools and business units to make their websites and software more user friendly.
