For the last year, the User Experience (UX) Service has supported the LOUISA project with a programme of UX research activities aimed at understanding problems with the current experience of assessment and feedback from student and staff perspectives and identifying potential ways to improve it. Here, I consolidate the work that led to the recommendations […]

As part of a programme of user experience (UX) research activities for the LOUISA project, the UX Service worked with University staff with experience of assessment and feedback to gain their input on proposed workflows for text-based, media and group assignment submissions. These workflows had been drawn up based on findings from earlier research. 

In May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]

The LOUISA project has recently conducted a second round of user research with students to identify problem areas in the in-course assessment and feedback process.

The LOUISA team engaged with more students to validate earlier findings and ensure representation from a wider range of student groups

The LOUISA team completed an initial round of user research as part of the User Experience (UX) plan.  

The UX Team are involved with a new project that will optimise Learn Ultra for assessment and feedback.