This months’ Web Publishing Community saw our latest update on the Drupal project (EdWeb), an update on Google Analytics events tracking, and a presentation from Andy Todd about his experiences of creating training videos for the IS Skills team.

We’ve been hearing a lot about Google Analytics (GA) lately. In July Stratos blogged about the implementation of GA event tracking in the Polopoly CMS and last month, Duncan posted about updates to our GA guidance to cover events and the latest design refresh.

At this month’s Web Publishing Community session Angie Lamb (IS Web Champion and Lead Analyst ) gave an interesting presentation on how she and the IS web management team had gone about tidying up and streamlining the Information Services website using website and call management analytics. Angie gave us a quick introduction to the methods she […]

We’ve updated our Google Analytics (GA) guidance to cover both the latest design refresh, and the launch of GA events.

Last month a small group of colleagues from across the University attended the annual web managers conference in Newcastle. I asked everyone to answer three quick questions to give you a snapshot of what they thought of the event.

Over the past few months we’ve been running new training sessions on how to prototype and how to use personas to improve the user focus of developments. Pilot sessions have been well attended and positively reviewed.

Web managers understand the value of having website analytics and analyse them to make decisions about restructuring content or their website in general. As the University Website Programme is keen on delivering more information to enhance understanding about web visitors’ behaviour and interaction with the University’s websites, we are trying to take as much advantage […]

I’ve been considering whether we could use video training to enhance our training and support offering. Our initial attempts have been promising and I expect we will be able to alleviate some of the demand for our training in future.

Martin Morrey (from the IS Applications Web Integration Team) and I are both presenting at the upcoming web managers conference – IWMW 2014. We’re running an internal session previewing our presentations on Friday 4 July for colleagues that can’t make the conference.

I’m presenting a plenary presentation at the UK higher ed web managers’ conference in Newcastle in July. I wrote a guest post for their blog recently by way of a preview, and (with a few minor edits) am sharing it here too.