At a recent Website Support Clinic, I worked with a web editor who was changing the URL of her homepage. While amending the text is easy enough, it’s important to consider all that’s involved when changing a site’s URL, including how to update the URL for child pages and requesting redirects.

Once again we’re contributing to the annual UK Higher Education web managers conference, IWMW. It’s a great opportunity to learn from and network with colleagues in our sector, and we’re encouraging staff here in Edinburgh to join us at Liverpool John Moores University, 21-23 June.

This month’s WPC session focused on the EdWeb Roadmap, campus maps development and included a special guest talk from University-turned-Skyscanner employee David Pier.

I’m running 4 demo sessions of the new usability testing service in the coming months. These are open to all staff to come along and see how the process works, with the first happening on Wednesday 25 May.

I was watching a presentation by Lean UX author, Jeff Gothelf, and a point he made about user-focused development – taking small steps, sensing and responding – really struck with me. So much so, I’ve written a bit of it up to share here.

In most walks of life, a small number of things are significantly more important than the rest. To be effective as the manager of a web presence or service, you need to know what matters most to your target audiences. Fortunately this is fairly easy to do.

I recently attended a seminar hosted by the Institute for Academic Development on how to use social media to market Online Distance Learning courses at the University. While social media was the focus of the seminar, many participants spoke about how services and guidelines provided by UWP can help strengthen and measure the success of […]

Always keen to get my hands on (a) free coffee and (b) useful advice on improving website quality, I recently attended a briefing on “Tips to improve the accessibility of your website”, hosted by User Vision.

We do a lot of engagement via University mailing lists, and on the whole do pretty well in terms of response and reaction. I wanted to share with you a few things I’ve learned over the years in the course of communicating with the communities we support.

With the end of the long migration of content from Polopoly into EdWeb now in sight we are looking at how important website content can be preserved and potentially archived. The decommissioning of Polopoly will start 1 June 2016 and editors will have full access up until then.