A green digital design internship hosted by the UX Service in summer 2025 prompted us to consider how digital housekeeping could support the efforts of the Careers Service team to streamline their website. In the process, the Careers Service emerged as admirable case study, promoting the benefits of combining both UX and digital sustainability for […]

Throughout my internship, I’ve had the chance to meet many different publishers from across the University and through all kinds of interactions – whether in user interviews, unconferences, user testing, or just in daily life. It’s been incredibly insightful for me to learn how publishers work, the processes they follow, and the pain points they […]

Building on the success of UX24, an in-person conference organised last year in collaboration with UCISA, we’ve now confirmed an exciting programme of speakers for a new hybrid event happening on Thursday 11 September.  Tickets are available now, free for University staff as part of our institutional UCISA membership.

The UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University.

Working alongside the Digital Marketing Team, we have managed to reduce the page weight of the University’s homepage, www.ed.ac.uk, so that it produces 13 less tonnes of CO2 per year.

About me Hi! I’m Mostafa, a second year undergraduate student studying computer science at the University of Edinburgh. I am also the Digital Content Style Guide Intern working in the UX team to: understand how publishers use the style guide when editing content propose improvements to the guide explore new ways of applying style guide […]

Last month I attended UX Scotland, an annual conference for UX professionals. This post looks at three sessions that stood out to me.

Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements.

  Graphic design has been an integral part of the University of Edinburgh for over 25 years, evolving significantly as a service during this time. Initially centralised in a single team known as Visual Resources, graphic design services gradually expanded across the University’s Colleges, Schools and support areas. One key area where graphic designers made […]

Advancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content.