Acting on our research carried out between 2022 and 2023 and to coincide with the web migration project and training in EdWeb 2, we’re running a series of practical sessions to help University staff implement concepts from the Effective Digital Content course.

In September 2023, two Web Content Design Assistants joined the UX team to support the project to migrate web content to EdWeb2. Since they joined they’ve helped the successful migration of over 30 sites, and helped us streamline our approach. We’re delighted to be recruiting more people into this role, bringing the total to five.

Understanding user needs and behaviours is a key component to the success of modern digital services. Having the appropriate data and insight at the right time, can trigger an individual or a team to take action to improve the digital experience, and thereferore support a successful organisation realise its strategic targets. With that in mind, […]

Since presenting at DrupalCon in 2022 I have been contributing to Drupal’s marketing and usability initiatives. Returning to speak at DrupalCon 2023, I wanted to share what I’d learned, do some hands-on activities and encourage the community to apply UX principles to all things Drupal.

We used prototypes based on two different EdWeb sites to test the usability of a navigation scheme comprising a top menu combined with a left-hand menu.

The latest phase of developing the navigation scheme for EdWeb2 involved testing a menu system comprising a top-level menu and a left-hand menu.

With my co-chair Joseph Talbot from the University of Oxford, I chaired a UCISA UX Group panel discussion earlier this year to learn how key decision makers in UK universities perceive UX and make it happen in their institutions.

In September 2021, I blogged about defining a user-centred design process, adopted at the start of the project to build the platform to succeed EdWeb. As work continues towards resuming migrations to the new platform, it was timely to reflect on the process and consider how it has changed.

As we continue to shape the navigation scheme of the Web Publishing Platform, we wanted to learn about the holistic experience of megamenus from the perspective of editors, developers and end-users. We conducted usability tests using the Stanford Graduate School of Business website and collaborated with the team behind it to understand how a megamenu […]

With the addition of two new team members to the UX team, we have taken the opportunity to review our priorities and redefine our ways of working to deliver the UX service.