Understanding user needs and behaviours is a key component to the success of modern digital services. Having the appropriate data and insight at the right time, can trigger an individual or a team to take action to improve the digital experience, and thereferore support a successful organisation realise its strategic targets. With that in mind, […]

Since presenting at DrupalCon in 2022 I have been contributing to Drupal’s marketing and usability initiatives. Returning to speak at DrupalCon 2023, I wanted to share what I’d learned, do some hands-on activities and encourage the community to apply UX principles to all things Drupal.

We used prototypes based on two different EdWeb sites to test the usability of a navigation scheme comprising a top menu combined with a left-hand menu.

The latest phase of developing the navigation scheme for EdWeb2 involved testing a menu system comprising a top-level menu and a left-hand menu.

With my co-chair Joseph Talbot from the University of Oxford, I chaired a UCISA UX Group panel discussion earlier this year to learn how key decision makers in UK universities perceive UX and make it happen in their institutions.

In September 2021, I blogged about defining a user-centred design process, adopted at the start of the project to build the platform to succeed EdWeb. As work continues towards resuming migrations to the new platform, it was timely to reflect on the process and consider how it has changed.

As we continue to shape the navigation scheme of the Web Publishing Platform, we wanted to learn about the holistic experience of megamenus from the perspective of editors, developers and end-users. We conducted usability tests using the Stanford Graduate School of Business website and collaborated with the team behind it to understand how a megamenu […]

With the addition of two new team members to the UX team, we have taken the opportunity to review our priorities and redefine our ways of working to deliver the UX service.

Google Analytics 4 is the next generation of Analytics which collects event-based data from both websites and apps. Find out more about Google Analytics 4 https://support.google.com/analytics/answer/10089681?hl=en How can I use Google Analytics 4? Google Analytics 4 tracking code must be installed on the website in order to use this product. This will require some technical […]

The 3rd party twitter widget was originally developed to allow site owners to display a cookie free Twitter feed on their website ensuring the site content remains in line with EdWeb cookie consent. EdWeb – Cookies we use This widget was developed within the University using the Twitter API. Twitter have recently changed made significant […]