In January 2025 the Website Service team sat down and mapped out our ambitions to create a Sharepoint Hub that would be a self-service, single source of truth for web publishing with EdWeb 2.   Hub content would be:  the most up-to-date EdWeb 2 information available to users  written in accessible language  comprehensive and all in […]

As part of the Role of Profiles project, the UX team learned from the work of Safa Alsalman, who investigated using AI to produce biographical content for academic staff while working for Edinburgh Innovations.

About me  I am Christina (Xinyi) Xu, currently a final-year student majoring in Sociology and Social Anthropology. I joined the portal services team from September 2024 as a user research intern. My main responsibility is to investigate staff’s and students’ experiences using MyEd Portal – a key web portal where many staff and students would […]

The 15th of March marks Digital Clean-up Day, a day dedicated to raising awareness about digital pollution and an opportunity to audit all data, both personal and work-related. 

As a user researcher at the University, I plan and conduct research activities to help colleagues improve the content in their websites and services. Recently, I have been learning how to use Google Analytics 4 (GA4) to see what information it can provide about University websites and content. 

I joined the annual Boye & Co end-of-winter meeting to share and discuss issues and trends in digital leadership and content management with other professionals from digital industries. I shared our work experimenting with AI in Drupal and learned about opportunities and challenges in the digital sector.

The Web Governance Admin internship is in its 7th year, having the core responsibility of managing the University’s Website Registry, which contains more than 1,500 website records. This is managed in an externally provided too, Little Forrest, with the post-holder working closer with the supplier’s team and having a direct feedback route to improve and […]

As part of the Role of Profiles research project, the UX Service circulated a survey to staff across the University to gather data about how they use online profiles and what they think of them. 262 staff responded, providing valuable insights.

During a day spent working with Drupal AI specialists, we explored different ways to apply AI to enhance search and retrieval of content from University websites.  

As part of a day of AI experimentation with Drupal specialists, we learned how to use automated technology to evaluate content against the University’s guidance on house writing style.