About me Hiya! My name is Zbigniew, a fourth year undergraduate student doing Product Design at the Edinburgh College of Art. This summer I joined the ranks of the UX team as Green Digital Design Intern, to build on the foundation created by the previous sustainability intern, in order to: improve the University’s web estate […]

Research from the Role of Profiles project revealed what staff require from online profiles. In a series of two ideation workshops, the UX team worked with staff across the University to consider possibilities for a new profiles provision.

On the 5th June, I had the privilege of presenting at the annual UCISA Sustainability Conference titled ‘Will New Technology Help or Harm the Planet?’. Here’s a run down of how it went.

Content Improvement Club is our regular meetup for web publishers. This month we ran the session in-person at Edinburgh Futures Institute. We focused on when to use tables, potential alternative layout options and how to make tables more accessible – if you do need to use them.

As the UX Service begins our next digital sustainability initiative, it was timely to pull together insights from our recent work for ideas on ways to reduce the environmental impact of digital content.

Hearing from 40 academic and professional services staff across various Schools and business units revealed why some groups of staff underused profiles compared to others and provided insights into the relative needs and preferences of different groups of staff.

Thousands of staff have a profile on the University website, yet many more don’t. Through interviews with staff, the Role of Profiles project sought to find out why, and to establish needs and requirements for profiles. This blog post documents reasons and use cases staff shared for having a University web profile.

Content in University staff profiles plays a dual role in highlighting the achievements and important work of University employees and showcasing the institution as a centre of excellence. A profiles project sought to learn what staff needed from their online profiles. This post collates insights into profile content requirements, based on what staff shared in […]

Research for the Role of Profiles project found that many University staff profiles were out-of-date. Interviewing staff about their current processes for creating, updating and deleting profiles identified the work required to keep profiles current, and surfaced areas of good practice as well as opportunities for improvement.

Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements.