In May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]

Continuing our work to help the Careers Service make their website more user-centred, the UX Service ran a session to map the stages a PhD student typically goes through when they interact with the Careers Service, to help us work out the role of web content at different stages of the flow.

Building on the success of UX24, an in-person conference organised last year in collaboration with UCISA, we’ve now confirmed an exciting programme of speakers for a new hybrid event happening on Thursday 11 September.  Tickets are available now, free for University staff as part of our institutional UCISA membership.

The UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University.

About me Hiya! My name is Zbigniew, a fourth year undergraduate student doing Product Design at the Edinburgh College of Art. This summer I joined the ranks of the UX team as Green Digital Design Intern, to build on the foundation created by the previous sustainability intern, in order to: improve the University’s web estate […]

Research from the Role of Profiles project revealed what staff require from online profiles. In a series of two ideation workshops, the UX team worked with staff across the University to consider possibilities for a new profiles provision.

On the 5th June, I had the privilege of presenting at the annual UCISA Sustainability Conference titled ‘Will New Technology Help or Harm the Planet?’. Here’s a run down of how it went.

Content Improvement Club is our regular meetup for web publishers. This month we ran the session in-person at Edinburgh Futures Institute. We focused on when to use tables, potential alternative layout options and how to make tables more accessible – if you do need to use them.

As the UX Service begins our next digital sustainability initiative, it was timely to pull together insights from our recent work for ideas on ways to reduce the environmental impact of digital content.

Hearing from 40 academic and professional services staff across various Schools and business units revealed why some groups of staff underused profiles compared to others and provided insights into the relative needs and preferences of different groups of staff.