In October, I went to Liverpool to attend ContentEd, a conference for content professionals in the higher education sector. This post is about a couple of talks that stood out for me.

Since February 2024, we’ve trained more than 90 publishers in content design and have experimented with the ways we upskill University staff in content design techniques, to support them to produce good-quality, compliant online content that meets web visitors’ needs.

Last week I attended the Communications and Marketing (CAM) Conference for the first time. It’s a one-day event for University staff interested in communications and marketing, held at the John McIntyre Conference Centre and attended by around 200 people. You can find out more about the conference on the CAM Conference SharePoint (University login required […]

The first UCISA UX in Higher Education conference happened in September 2024. Reflecting on the day, there was much to take in and share, both as a UX practitioner and as lead of the team planning the conference.

UX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee.

On 13 November the UX Service team attended the second Scottish Web Folk event hosted by the Web Services team at the University of Dundee. The conference included a day of sessions on varied web-related topics, with something for everyone in the team to take away.  

Earlier this year, I had the privilege of recruiting more Web Content Design Assistants to the UX Service to assist the move to EdWeb2. As we near the end of the migration project, it is timely to reflect on how this team has evolved, what they have achieved and what’s next.

Over the last few months, we’ve been working on a project where a group of new students received additional information in MyEd, to help new students complete key tasks and to try and ease their transition into university life. The project was run by the Induction and Pre-arrivals team (PAI), with input from the Communications […]

From browsing websites to using devices, our online interactions have a hidden impact on the planet that we often overlook. Join me as I explore these environmental costs during my internship with the Web and Communications team.

The UX service recently helped the New Students team run their own usability test on an updated version of their website.