Between September and November 2023, we heard from web publishers around the University about their news and events content. This post summarises some of the themes that came out of this research.

Since presenting at DrupalCon in 2022 I have been contributing to Drupal’s marketing and usability initiatives. Returning to speak at DrupalCon 2023, I wanted to share what I’d learned, do some hands-on activities and encourage the community to apply UX principles to all things Drupal.

What is ContentEd? Every year, the content strategy consultancy Pickle Jar Communications organise ContentEd, a conference that brings together people who work with web content in the Higher Education sector. Delegates tend to be based in the UK, and from what I can tell, mostly work in areas like Marketing, User Experience and Content Operations. […]

Earlier this year, we worked with the Information Security team to improve their help pages for the rollout of Multifactor Authentication (MFA) across the University. These help pages are important, because potentially thousands of staff will be using them as they enable MFA on their University Office365 accounts.

It’s my last week at the University of Edinburgh, a quiet time to reflect.

We’ve spent the last year listening to our community of practice to help us to make much needed changes to the Effective Digital Content training.

When I began learning how to test websites and apps for accessibility, it was to lend support to my unit, which needed products to have accessibility reports and statements. I was also intrigued as a user experience practitioner; if I could understand what it’s like to use assistive software to navigate a digital environment, this […]

Drupal is an open source content management system which underpins EdWeb, the new Web Publishing Platform and the Design System. I was lucky enough to have a talk proposal accepted at DrupalCon Prague 2022 and learned lots more about Drupal by attending the three-day event.

Drupal is the main content management system used at the University, underpinning the bulk of our web estate. As a speaker at DrupalCon Prague 2022, I was able to share how we’ve worked with Drupal to develop the editorial interface of the new Web Publishing Platform, as well as learn more about this important system.

A three-day conference bringing together practitioners, supporters and advocates, Service Design in Government (SD in Gov) is an annual opportunity to learn about the design, delivery and management of services in the public sector. With sessions from individuals from a variety of backgrounds and organisations it offers the chance to learn about service design strategy […]