This month we hosted the second of our new Content Improvement Monthly meet-ups at Argyle House – it was great to see everyone who attended and really interesting to hear about different experiences of managing long content pages.                   For those who haven’t heard about Content Improvement […]

On Tuesday 17 September 2024 people from educational institutions across the UK will gather in Manchester for a day of talks, workshops and networking on the theme of challenges and opportunities of UX in Education. Tickets are now on sale if you would like to join us.

Drupal is the Content Management System behind EdWeb 2 (and also EdWeb). As a Drupal contributor I’ve been working with others in the community to help improve the clarity of the language used within Drupal, to make it more accessible and inclusive. 

Accompanying the move to Edweb 2, the UX Service have been running and piloting some new sessions to train and upskill colleagues in content design practices.

Acting on our research carried out between 2022 and 2023 and to coincide with the web migration project and training in EdWeb 2, we’re running a series of practical sessions to help University staff implement concepts from the Effective Digital Content course.

In September 2023, two Web Content Design Assistants joined the UX team to support the project to migrate web content to EdWeb2. Since they joined they’ve helped the successful migration of over 30 sites, and helped us streamline our approach. We’re delighted to be recruiting more people into this role, bringing the total to five.

Between September and November 2023, we heard from web publishers around the University about their news and events content. This post summarises some of the themes that came out of this research.

Since presenting at DrupalCon in 2022 I have been contributing to Drupal’s marketing and usability initiatives. Returning to speak at DrupalCon 2023, I wanted to share what I’d learned, do some hands-on activities and encourage the community to apply UX principles to all things Drupal.

What is ContentEd? Every year, the content strategy consultancy Pickle Jar Communications organise ContentEd, a conference that brings together people who work with web content in the Higher Education sector. Delegates tend to be based in the UK, and from what I can tell, mostly work in areas like Marketing, User Experience and Content Operations. […]

Earlier this year, we worked with the Information Security team to improve their help pages for the rollout of Multifactor Authentication (MFA) across the University. These help pages are important, because potentially thousands of staff will be using them as they enable MFA on their University Office365 accounts.