As I leave the Website and Communications team after a decade’s work, here’s my final plea to you all to keep real human beings at the centre of digital publishing.

Covid-19 is an acronym, but needn’t be tagged or use all capitals. It’s a more precise term than ‘Coronavirus’.

Making your content accessible is more important, not less so, during an emergency. Most of the UX books out there are light on advice as to when the world shuts down completely and every aspect of our lives has been utterly turned on its heads. It’s not even covered in EdWeb training. What were we […]

Card voting based on colours, text and shapes are an accessible way to do quick polling in small groups. There can be a myth that if you work in digital, everything must be digital. Get the latest app or high-tech solution for your problems. And don’t get me wrong, there are loads of people at […]

An inspiring day in Manchester underlined the importance of remembering the human beings at the heart of our work.

At September’s Web Publishers, we did a group card sort as part of our project overhauling the Editorial Style Guide. We had some workshop time at last month’s Web Publishers, and I used it to establish some basic information about how people engage with the Editorial Style Guide.

I have a 5 year old starting school in 5 days. In navigating the brave new world of scholarly life, I’m already seeing basic UX mistakes that are mirrored in university culture.

To create truly usable web content, we have to get out of the majority mindset.

Offline experiences, like one I had recently as a disabled traveller, can teach us a lot about the digital user experience.

We’ve been providing content training since 2006, and it’s not just for EdWeb anymore.