Our User Experience training continues to be very popular and well reviewed by the University staff attending. At the recent sessions, I asked a few of the group what they thought and have pulled the comments together into a short video.

This summer I was lucky enough to attend Open Apereo – the annual conference run by the Apereo Foundation, a non-profit organization which develops and sustains open source software for education. The University of Edinburgh’s web portal, MyEd, runs on uPortal, which is one of a number of open source solutions supported by Apereo. This […]

Most technology horizon reports these days seem to have a common reference: Conversational interfaces. Whether a chatbot, a voice assistant or any other machine-learning driven interface, this appears to be the next frontier in audience engagement. To reflect on this, and how these would be useful in a Higher Education environment, we ran a project […]

Last week we hosted the Public Sector Design Community at Argyle House. Attendees shared the research or design book, podcast or talk that’s influenced their career.

Over the summer we worked to improve the quality of web provision for prospective online learners. In this post, we recap the project process we followed and outcomes.

Our next lunchtime meetup for staff interested in user experience-related matters is Wednesday 3rd October, with Nicola Dobiecka providing an overview of user research facilitation.

We’re hosting the next meetup of the Public Sector Design Community on Tuesday 9 October. This is a great (and free!) opportunity to meet and learn from colleagues working in user research and service design in places like the Scottish Government and Registers of Scotland, amongst others.

How a trip to the hospital, and wait by a set of doors, prompted some thinking about interaction, context and empathy.

Earlier this year I presented our work surrounding Notifications to the Apereo community at Open Apereo 2018. As an international event dedicated to developing and sustaining innovative open-source software solutions for education, it was a great opportunity to share what we have been doing at Edinburgh and within the Incubation Process we entered earlier in 2018. […]

I am Anita, this year’s Website Programme summer intern, and for the last ten weeks I have been working on improvements to our site-auditing tool, Snapshot.