Our next user focused meet up happens 25 January 2018, with guest speakers Clare Barnett and Hilary Brownlie from Registers of Scotland talking about the complimentary roles of business analysts and user experience professionals.

The end of 2017 marks the first anniversary of our collaboration with IS Helpline to iteratively improve their IT help provision. A year in, we look back at some of our achievements in the process of improving the user experience around IT support at the University.

This week we welcomed Stephen Denning, Director of User Experience (UX) with Edinburgh consultants User Vision as our guest speaker at our lunchtime meet up, before a lively discussion of hot topics the group wanted to explore.

EdWeb allows you to restrict webpages to be viewable only to staff and students. This post answers some common questions about the restriction functionality, including what these pages look like to your readers and how they are indexed in search.

In May 2016 we launched a survey to invite participation from everyone who uses EdWeb CMS, or plays a part in the management of websites delivered through EdWeb. Participants had 5 votes to pick functionality that was most important or critical to them. We used the results to help us prioritise the development work for […]

Last week I took part in my first ‘unconference’, the inaugural get together of OneTeamGov Scotland. People from across the public sector and third sector getting together to share the joys and challenges of building better services.

It’s time to wish a happy first birthday to customisable short addresses using the edin.ac shortener, and take a moment to celebrate the success of this service.

Stephen Denning, Director of User Experience (UX) with Edinburgh consultants User Vision is our guest speaker this month. He’s going to talk about how achieving great experiences relate to an organisation’s mindset. The session is Wednesday 13 December.

The University Website team had the honour to be invited to the inaugural Thunder Day event, organised by the Hubert Burda publishing company in Hamburg, Germany. The main theme of the day was how open collaboration can help when delivering digital content through the web.

To meet the specific needs of University Human Resources Services, we developed a bespoke half-day training session. It was designed as a refresher on creating effective digital content and the fundamentals of EdWeb.