We’re running an open invite event on Microsoft Teams on Tuesday 12 March to share our latest insight from user research as part of the project developing the new postgraduate taught (on-campus and online) programme page.

Over the summer we undertook user research with prospective research students to better understand their experiences and help inform the design of our future web presence. We presented findings last week to the student recruitment and marketing community, and the slides and video are now available to staff.

Provision for prospective postgraduate research (PGR) students is largely devolved to schools, which makes it challenging to work out what is useful to publish in the centrally-managed Study section of the website. We’re undertaking discovery phase user research to better understand what students are doing and what might enhance their experience.

In Sprint 6 we explored how to make it easier for applicants to locate information on scholarships and funding they may be eligible for.

In Design Sprint 5, we explored a way to provide international entry requirements that applied specifically to an individual’s circumstances.

In Sprint 4 we explored making entry requirements as clear as possible for UK undergraduates, with particular focus on the experience of widening participation candidates.

In sprint 3 we generated an idea to test around helping students to understand the potential costs associated with studying for a degree, and how these can change based on decisions they make.

In Sprint 1 we wanted to evaluate the usefulness of a search and filter concept on the University website.

Design Sprint 2 considered the value and complexity in empowering applicants to customise the information being presented to them.