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Website and Communications Blog

Website and Communications Blog

  1. Website and Communications Blog
  2. Tag: user testing

Tag: user testing

How do students respond to AI in an enquiry service? What we learned testing AskEdHelp

Continuing our UX research on AI features, we worked with the EdHelp team to design and run user tests to learn how students respond to their ELM-enhanced online enquiry service, AskEdHelp. This post documents our methods, findings and recommendations. 

20th November 2025 0

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