Prospective postgraduate research students are an important audience for many academic profile pages. In this post, I look at some practical steps that academic staff can take to make their profiles more useful to this audience.

Hearing from 40 academic and professional services staff across various Schools and business units revealed why some groups of staff underused profiles compared to others and provided insights into the relative needs and preferences of different groups of staff.

Content in University staff profiles plays a dual role in highlighting the achievements and important work of University employees and showcasing the institution as a centre of excellence. A profiles project sought to learn what staff needed from their online profiles. This post collates insights into profile content requirements, based on what staff shared in […]

Research for the Role of Profiles project found that many University staff profiles were out-of-date. Interviewing staff about their current processes for creating, updating and deleting profiles identified the work required to keep profiles current, and surfaced areas of good practice as well as opportunities for improvement.

Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements.

Discovery research to learn about staff profile content published in EdWeb formed part of the initiation of a new six-month project aimed at improving the provision for publishing online profiles.

The UX Service has begun a new six-month project recognising the importance of online staff profile content. Our project will research current use of profiles, learn staff needs for profile content and ideate ways to optimise display of online profile content.

About me My name is Nenna Nwawudu and I’m a 5th year MMath Mathematics student at the University of Edinburgh. I recently wrapped up my second semester working in the Portal Services team as a User Research Intern; it has been an amazing journey so far. I’ve had the exciting opportunity to work with and […]

What is the Notifications service?   In the Portal Services team, we look after MyEd and Notifications. The Notifications Service is a cross-system solution for personalised notifications and emergency communications. Tasks and alerts about critical information can be sent by or received from different systems and sources across the University and then distributed by the […]

Between September and November 2023, we heard from web publishers around the University about their news and events content. This post summarises some of the themes that came out of this research.