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Website and Communications Blog

Website and Communications Blog

  1. Website and Communications Blog
  2. Tag: user journey mapping

Tag: user journey mapping

Whole user journey mapping

How can we gain a collective understanding of how our services are serving our users?

25th June 2021 0

Presenting findings from user research into BI/MI

Last week, I presented back some user research findings to the Service Management team in Information Services. The research has been looking at how people get hold of the facts and figures they need to understand what’s happening within the University.

29th January 2018 0

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