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Website and Communications Blog

Website and Communications Blog

  1. Website and Communications Blog
  2. Tag: self-service

Tag: self-service

Enhancing student IT self service – a new collaborative initiative

We are embarking on a collaborative initiative with IS Helpline to improve the quality of online IT support for students. This is a great opportunity for us to demonstrate the impact of continuous review and improvement processes on the student digital experience.

24th November 2016 4

Understanding and meeting students’ expectations

What do students expect and how can the University change to meet their individual needs and aspirations?

23rd June 2014 0

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