What is Colour Contrast? Effective colour contrast means that there is sufficient contrast between text and background for all users, especially those with low contrast sensitivity.   What is classified as sufficient Colour Contrast? The Web Content Accessibility Guidelines (WCAG) states that normal text and images of text must meet a contrast ratio of at […]

As more of our services than ever move online, our web estate has become the face of the University. Inclusivity of all our users has never been more important. A Practical and Ethical Approach With September’s legislation deadline rightly also attracting attention, we want to help our devolved web community improve the accessibility of their […]

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

Our latest showcase event for the User Experience Service focused on case studies of recent projects. Lightning talks were followed by a chance to chat with members of project and service teams who had commissioned the work.

Our next user focused meet up happens 25 January 2018, with guest speakers Clare Barnett and Hilary Brownlie from Registers of Scotland talking about the complimentary roles of business analysts and user experience professionals.

Successful digital projects, effective digital products and services and great user experiences need multidisciplinary collaboration. In this post I’ll go through why I value techniques that facilitate this multidisciplinary approach so highly, and how business units across the University are calling on us to help them do the same.

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

Having recently joined the University in the role of Head of Web Strategy & Technologies, I’ve had an intense few weeks getting to grips with the University’s online presence. In this post I’ll cover a little of my thinking around strategy, and upcoming areas of work.

This week I gave an update on the pilot User Experience Services to the board overseeing all areas involved in the Digital Transformation portfolio. In this post, I’m sharing the slides, plus a transcript of what I talked through.

A programme of projects centered around user experience (UX) are now up and running, providing new processes, services and training to key University-wide initiatives.