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New team member for training and support

As some of you will know, Lizzie Cass-Maran will be leaving us soon to go on maternity leave. Her role will be covered by Duncan MacGruer who is coming over from IS Helpline on a 12 month secondment.

This is fantastic news both for the UWP team, and for the web publishing community we support.

We know Duncan really well – he’s our link up person in Helpline so meets us monthly and he’s also part of the pool of staff that delivers Polopoly training. A really good guy and a tremendous addition to our team.

We’re really going to miss Lizzie’s contribution and expertise while she’s away, but getting Duncan in is just about as good a solution as we could hope for. He knows our processes, knows Polopoly and most importantly knows the community we support. So the transition should be pretty smooth. And as an added bonus, we’ve been able to arrange the secondment in good time so Lizzie and Duncan will be working together for a few weeks which makes for a comprehensive handover.

Duncan will focus on training and support, both for the Polopoly service, and for the forthcoming Drupal CMS service. Other areas of Lizzie’s work (website development, support for Global Academies, contribution to BITs etc) will be covered by other members of our team.

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