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Improving the student and staff experience of MyEd

A new improved MyEd will become available in 2019The interface will change, and be simpler and easier to use, particularly on a mobile. You’ll be able to access a preview and provide feedback in Q1 2019 before the new MyEd goes live.

Content for students and applicants will be organised and presented differently. Content for staff and alumni is not changing, but the way that you access it will be slightly different.

What are we doing?

A project is underway to upgrade and redesign MyEd, making it easier to use. We’re changing how content is presented and organised for students based on user research, meaning that content will be structured around tasks and activities that make sense to students, rather than around services. Improvements will also be made to the presentation of staff facing content.

To enable us to do this, the technical framework used by MyEd will be upgraded.

Why is this happening?

MyEd is an essential tool, and we know that many find the current MyEd confusing to use. Some content can be hard to find, and frequently used content can require lots of clicks to access. MyEd is difficult to use on mobile devices.

The new interface will be designed to work well on both mobile and desktop devices, enabling easier access to content, regardless of device. Restructuring the content around users will make it easier for them to find the content they need when they need it.

Upgrading the underlying technology will make these and future improvements easier to implement, allowing the service to become to more efficient in meeting user expectations.

Working with users

We’ve been gathering user research to understand student needs, and are developing a new MyEd in parallel with the current version.

The new MyEd will use the new technical framework, and user interface, and the content currently available on MyEd will be migrated across. This new MyEd will be available for preview and feedback during Q1 2019 for all users before the new service becomes live. More information on this will be available nearer the time.

Content Migration

Content will be migrated onto new MyEd during this project, and the project team is in touch with content owners to discuss what this will mean for your content. Going forward, there will be changes to how content is developed and managed on MyEd, and there will be more information about this soon.

The new improved MyEd will be available in 2019. The interface will change, and be simpler and easier to use, particularly on a mobile. You’ll be able to access a preview and provide feedback in Q1 2019 before the new MyEd goes live.

Find out more

Please contact the service team directly if you have any further questions:

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