Category: Training, support & events
Reports from our training and events, both UWP-run and external; updates on new training we’re developing, and why.
OpenUK created a Universities Committee in late 2019. During our last OpenUK conference call we were joined by STEM Volunteer Outreach Program Coordinator from Red Hat. OpenUK are now looking into organising an event in June for academics run by the Teaching Open Source and POSSE teams. And we need your help spreading the word […]
Card voting based on colours, text and shapes are an accessible way to do quick polling in small groups. There can be a myth that if you work in digital, everything must be digital. Get the latest app or high-tech solution for your problems. And don’t get me wrong, there are loads of people at […]
On Thursday 7 November 2109, I was asked to speak at the Squiz Summit on how we promote the work we do with our search engine, and how we analyse the performance of search. I realised I hadn’t blogged it previously, so thought I’d summarise here.
I’ve been thinking about the ways in which we align our digital products with wider strategic direction, and how we can measure whether the changes we make are working for our users and customers. In particular, I’ve been considering how we can make data-informed decisions about the University’s search service.
At this week’s user-focused meetup, around 20 people came to hear me speak about my reflections on studying for a PDA in Service Design with the Service Design Academy.
Open Edinburgh – a celebration of open source – was an event organised by Ritwik Sarkar, a 3rd year Computer Science with Management student, as part of his summer internship as the Open Source Web Development Community Champion with our team.
On Tuesday 8 October Duncan Stephen will talk to us about his recent experience completing a professional development course with the Service Design Academy.
We had a full house at our latest User Experience Service showcase on 23 July, with a focus on research and design conducted for business critical services: EASE authentication, Card Services, EdWeb and Learn. In this post I’ll share videos of the lightning talks and provide an overview of the session.
About the Future Web Services design research project Over the last two months, we have carried out 16 pop-ups and co-design workshops as a University-wide series of community engagements. This user research exercise is informing our work around the University website service and the CMS to be delivered by 2020/2021. We invite your participation […]
I have been conducting rounds of usability testing to guide the redesign of EASE, the University’s online sign-in system. These tests needed to be completed quickly with no time or budget for recruitment. The following is an outline of what I did, and what I learned.