In our October session of Content Improvement Club, we divided up into breakout rooms and worked on the same page of content. Then we came back together and compared the edits we had made. This session helped us to learn about what different editors look for when working on a piece of content.

On 26 June 2025, members of the UX team attended a half-day unconference organised by the Prospective Student Web team. In this post, we’ve written up some reflections on the event.

This year, the UX Service have been working with the Careers Service as they review and restructure their web content. In June, we worked with Careers Service staff to run a sketching workshop that would help us to understand the expectations that students bring with them when they use the Careers Service website.

Last month I attended UX Scotland, an annual conference for UX professionals. This post looks at three sessions that stood out to me.

Prospective postgraduate research students are an important audience for many academic profile pages. In this post, I look at some practical steps that academic staff can take to make their profiles more useful to this audience.

We’ve been developing a new version of Effective Digital Content. This post looks at how this work fits into our wider approach to supporting content design across the University.

The User Experience Service have been working with the Careers Service to improve their web content. In January, we ran a workshop to help the Careers Service to think through the foundations of their content strategy.

Content Improvement Club is our regular meetup for web publishers. This month, we looked at choosing the right words for our content so that it’s easy to find, use and understand.

When you edit the text on a website, it’s helpful to follow a series of steps.

In October, I went to Liverpool to attend ContentEd, a conference for content professionals in the higher education sector. This post is about a couple of talks that stood out for me.