With my co-chair Joseph Talbot from the University of Oxford, I chaired a UCISA UX Group panel discussion earlier this year to learn how key decision makers in UK universities perceive UX and make it happen in their institutions.

In September 2021, I blogged about defining a user-centred design process, adopted at the start of the project to build the platform to succeed EdWeb. As work continues towards resuming migrations to the new platform, it was timely to reflect on the process and consider how it has changed.

As we continue to shape the navigation scheme of the Web Publishing Platform, we wanted to learn about the holistic experience of megamenus from the perspective of editors, developers and end-users. We conducted usability tests using the Stanford Graduate School of Business website and collaborated with the team behind it to understand how a megamenu […]

With the addition of two new team members to the UX team, we have taken the opportunity to review our priorities and redefine our ways of working to deliver the UX service.

The latest phase of Learn Ultra research investigated the staff and student experience, with a focus on Learn Ultra courses, to guide the next phase in the upgrade. 

To ensure the ongoing implementation of Learn Ultra remains as user-centred as possible, staff and students were engaged in user experience research between May and October 2022. 

In preparation for moving to Learn Ultra it was important to find out staff and students’ experiences of actually using Learn Ultra courses. This insight is guiding the continuing development and iteration of Learn Ultra has helped the project team identify areas of improvement. 

Sites on the new Web Publishing Platform will have a megamenu instead of the left-hand menu currently in EdWeb. This shift has implications for the way content is structured and presented in University sites. We’ve developed a tool to help visualise and tweak megamenus in EdWeb sites.  

Building a new Web Publishing Platform for the University has presented the opportunity to re-evaluate the ways we structure and organise content in our websites.

Since testing the megamenu concept, we have been developing this component as part of our approach to website navigation in the new Web Publishing Platform