A couple of weeks ago, I packed my notebook and headed to London for two back-to-back events organised by Boye & Co: The UK Digital Leaders meeting and CMS Experts. After two days and a lot of discussions with the support of quality coffee, and delicious Thai and Indian food, I took the train back […]

There is an expression that is used more and more when referencing use of AI, and makes me uncomfortable: “Keeping the human in the loop”. I, instead, believe we need to ensure that we “Keep the human in the middle”. What is more relevant with this then, other than reflecting on the impact, negative but […]

With the Christmas holidays fast approaching, it’s time to find the right recipe to bake cookies and sweets and please family and friends. But, there’s one kind of cookies that lives all year long, mostly in the devices you use to access the internet. If you give this permission explicitly. In the University of Edinburgh, […]

In late September, I had the joy to align my first visit to Manchester with attending the HE Connect conference. Even though the city was quite new to me, and I was quite excited to take a few walks to make the most of my free afternoon, I was even more excited to attend, present […]

As we all return to our normal everyday routines, it’s important to not forget that there are many people and families that are experiencing food insecurity all year long. To help as much as we can, LTW is launching their annual collection of donations of much needed food items.

Our team has recently completed the successful migration of all the website content on EdWeb to our new University Website Publishing Platform, EdWeb 2. This is one of the last activities included in a 5-year programme of work which aimed to introduce this new, flexible platform and, more importantly, transition to new, agile, effective and […]

As we reach the end of a long and complex migration of website content from our Drupal 7 platform, EdWeb 1, to Drupal 10, EdWeb 2, we are reviewing our lessons learned and will adjust our approaches to reflect on them. One key insight was the volume of outdated website content in the platform. This […]

The 2nd conference for the Scottish Higher Education Web and Digital community took place a few days ago, hosted by the University of Dundee. This event is extremely popular and relevant with teams across our University, to the point that there was a “special” pile of lanyards with the label “Edinburgh” on top, beside the […]

Earlier this week, Emma Horrell, User Experience Manager, and I travelled to Cambridge to attend the annual Digital Leaders meeting, hosted at the University of Cambridge. Janus Boye has been organising and facilitating similar meetings for several years, and there were some very interesting discussions related to leading and managing digital services and products. My […]

Understanding user needs and behaviours is a key component to the success of modern digital services. Having the appropriate data and insight at the right time, can trigger an individual or a team to take action to improve the digital experience, and thereferore support a successful organisation realise its strategic targets. With that in mind, […]