As part of our user research in the discovery phase we interviewed University staff about their experiences of providing services to prospective students. Our goal was to uncover insight relating to staff experiences to see how it fits in with other areas of discovery work we’re doing.

The undergraduate degree finder content refresh activity is now reaching the end of the initial phase of update by colleagues in schools. In this post I summarise some of the questions we’ve fielded more regularly around use of GatherContent.

Just a quick follow-up to highlight an important step in the GatherContent process and to introduce a new and useful feature.

Following on from our recent training session on GatherContent for everyone involved in the update of the Undergraduate Degree Finder,  we’ve now updated our guidance wiki and distributed logins to everyone involved.

We’re running training for colleagues involved in the update of the Undergraduate Degree Finder, to support our adoption of the GatherContent tool.

We recently announced a big change to how we will approach updating the Undergraduate Degree Finder. We’re piloting a tool called GatherContent which will significantly streamline our dialogue with colleagues in schools and colleges. We see this as a first step towards a more fundamental overhaul of how this process is managed.