MyEd is a key part of the student experience at the University of Edinburgh, particularly at the beginning of a new academic year. Our analytics data can help us understand what services and actions are important to students at this crucial time. How do students prepare for the new academic year? Securing accommodation is a […]

Over the last few months, we’ve been working on a project where a group of new students received additional information in MyEd, to help new students complete key tasks and to try and ease their transition into university life. The project was run by the Induction and Pre-arrivals team (PAI), with input from the Communications […]

At the University of Edinburgh, MyEd is a crucial tool central to the lives of both students and staff. From personal and professional experiences, I’ve observed how integral MyEd is to daily activities. Throughout the academic year I worked on the usability of the student MyEd portal to try and integrate and understand the student […]

What is the Notifications Service? The Notifications Service is a solution which delivers personalised notifications and emergency notifications. As explained in our recent blog post, we have been rewriting the Notifications Backbone primarily to ensure that it is safe and secure, however we have used this as an opportunity to introduce some improvements both for […]

About me My name is Nenna Nwawudu and I’m a 5th year MMath Mathematics student at the University of Edinburgh. I recently wrapped up my second semester working in the Portal Services team as a User Research Intern; it has been an amazing journey so far. I’ve had the exciting opportunity to work with and […]

What is the Notifications service?   In the Portal Services team, we look after MyEd and Notifications. The Notifications Service is a cross-system solution for personalised notifications and emergency communications. Tasks and alerts about critical information can be sent by or received from different systems and sources across the University and then distributed by the […]

This post is another in a series on the theme of personalisation in MyEd. Our project update from September 2023 gives a good overview of what has been achieved so far.  Project update For this tranche of work, we have decided to focus on the following areas:  Continuing to deliver school-specific content to students in […]

During the last two academic years we’ve been running a project to look at personalisation in MyEd. About the project MyEd already delivers a personalised experience: you get a different layout and set of services based on your role (staff, student or applicant) at the University. However, we believe further and better curation and targeting […]

As part of our ongoing exploration of how personalisation can help improve MyEd, our User Research intern Yuru Yang has written this post about how we evaluated one of our pilot projects, the Moray House Students portlet. Moray House Students Portlet The Moray House portlet is a specialized feature designed for students of Moray House. It […]

The Portal Services Continuous Improvement project is working to improve MyEd and Notifications, and make them easier to use. Recently, we made some changes to make it easier to see when you have Notifications to check and make it easier to access your Favourites, particularly when using a mobile device. Why was this change needed? […]