On Tuesday 8 October Duncan Stephen will talk to us about his recent experience completing a professional development course with the Service Design Academy.

At the end of June, 6 representatives from the University of Edinburgh attended the 2019 IWMW conference at the University of Greenwich. In this post, a few of us share our thoughts on the event. Jennifer Doyle – Business School Why did you decide to attend the conference? I’d been aware of the conference for […]

We’re attending and presenting at the Institutional Web Management Workshop, being held 25-27 June at the University of Greenwich. The conference is aimed at staff in UK higher education institutions responsible for websites and other digital provisions.

This week we hosted the Public Sector Design Community meetup where attendees had the opportunity to share their side hustles.

Over the Festival of Creative Learning, I ran a workshop to teach Writing for the Web to students and had them demonstrate their newfound skills through a collaborative writing exercise.

As part of our collaboration with IS Helpline, we worked to improve the web content on getting your first student card – and saw the support calls on this topic nearly halved.

Last week we hosted the Public Sector Design Community at Argyle House. Attendees shared the research or design book, podcast or talk that’s influenced their career.

This July we were joined by colleagues from the LLC and CAHSS web teams at the 2018 IWMW conference at the University of York. In this post, we share our thoughts on the event.

Last week, Duncan MacGruer and I ran a workshop at the IWMW conference in York, demoing the continuous improvement process we’ve been using in our Helpline collaboration project. In this post, I highlight what we did in the workshop and the insights we got from attendees.

Last week I attended ContentEd – a two-day conference dedicated to content strategy in higher education. In this post, I recap the highlights and lessons learned from this inspiring and educating conference.