We’ve updated our Google Analytics (GA) guidance to cover both the latest design refresh, and the launch of GA events.

I’ve been considering whether we could use video training to enhance our training and support offering. Our initial attempts have been promising and I expect we will be able to alleviate some of the demand for our training in future.

We’ve made a few changes recently to our communications process to better reflect the range of activities and support we offer, and help minimise unnecessary mails to the web community.

Prototyping is a technique for cheaply creating relatable representations (or ‘mockups’) of your ideas to reduce misinterpretation, encourage development, and enable effective user testing.