Month: March 2020
Hello ITIL Tattlers! This week finds us bringing you ITIL Tattle in unprecedented times and it’s now more than ever that process and routine can help people adapt to the strange world we find ourselves in. Most of us are trying to adapt to ways of working from home, whether that be working out a […]
“Where are you?” might be a common question, but how does that apply to processes? The answer is “not at all”! Let’s consider a basic process. Something will trigger the process, then there will be inputs, some sort of activity or task to perform, then outputs. Good processes will have feedback loops, governance, etc. However, […]
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