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ITIL Tattle

ITIL Tattle

Blog posts on ITIL and ITSM news and best practice from the ISG ITIL Team

Month: December 2019

With Christmas rapidly approaching, I’m sure many of you will be looking forward to enjoying a whodunit, whether in print, film or game. I’d already referenced Holmes when introducing Kepner-Tregoe problem analysis and by popular demand have been asked to tell a story. So settle down and grab a mug – are you’re sitting comfortably?  […]

Blog posts have a time and place. Each week we check who is doing the blog and wait with baited breath on what little ITIL gems will result. we try to be with Zeitgeist, if that word is still in fashion? You will be reading this on Friday but it is written on Thursday. A […]

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